Support
Found a bug, lost a save, or have a question about one of our games? Email us:
support@stud42.comReporting a bug
To help us fix things fast, please include:
- Which game you're playing, and where you got it (Steam, App Store or Google Play).
- Your device and operating system (for example Windows 11, macOS 15, iPhone 15 on iOS 18).
- What you were doing when the problem happened, and what you expected instead.
- A screenshot or video, if you can grab one.
Purchases and restores
On mobile, purchases are tied to your App Store or Google Play account. If you reinstall a game or move to a new device, use the game's Restore option while signed in to the same account.
Refunds
Purchases and refunds are handled by the storefront you bought the game from. For Steam, request a refund through Steam Support. For mobile, use Apple's or Google Play's refund process.